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Customer relationships are like plants – both need attention and care to thrive. By making gardening easier, Christie Pollack has created a horticultural hub for her customers and successful business model with room to grow.
•Analytics and customer profiles help Christie gauge and adapt to customer needs
•Christie sells information – website, in-store classes, blogs
•Takes time daily to learn about other businesses and writes all ideas down
• Working with trusted financial experts helps grow her business responsibly